Okay so we have this wonderful resource out there called a Wiki. We have a lot of documentation about our viewers there. Information on the menu items, preferences, descriptions on some of the features in them, and a great troubleshooting section.
So,, want to know what something does,, go to the Wiki http://wiki.phoenixviewer.com/doku.php?id=start for Phoenix specific questions, or for Firestorm http://wiki.phoenixviewer.com/doku.php?id=firestorm , and find what you want. Question about the AO? The answer is there in the user guide section. Having a problem? See the troubleshooting Guide or one of the other links in the getting help section. The Wiki is searchable too, see the text box on the top right if the page? Type in the term you’re looking for and hit search.
The Wiki contains almost all the information we have about our viewers. Our support team uses it, along with our JIRA, as a resource. It is kept pretty much up to date. This means that new issues and their solutions are added there all the time.
So I urge you all to raise up your voices with me as I say “RTFW” ,, and practice what you preach. 🙂